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Domain Transfer notice - Please be informed that, for domain renewals, we are transferring existing domains to our new Domain Platform - Registrar 3956... Please allow the transfer and do not cancel if you receive the email asking you to confirm the request. Thank you.
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Knowledge base

Find tutorials, answers, and troubleshooting guides.

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Domain Reseller
How to Access Domain Reseller Portal
Frequently asked questions
Are there any long time contracts? Can I have custom error pages? Can I host mp3 files or movies here? Can you increase PHP and MySQL resource limits, enable some functions? Changed PHP version but it is not working Do you accept international customers? Do you have any file size or file type limits? Do you support remote MySQL connections? Do you support Zend or Ioncube How can I check how much bandwidth or disk space I am using? How do I install Guestbooks, Forums, Blogs? How do I transfer a website from my current provider to your hosting? How do I upload my website? How to change domain or username on hosting package? How to CHMOD (change permissions) of some file? I am a computer newbie. Will I still manage to setup my website here? I cannot access or open my website but others can open it I cannot login to FTP. What should I do? I don't know what FTP is. Do you offer an on-line File Manager? I get 'access denied' errors when trying to connect to MySQL Is it possible to edit the MX, CNAME, A records of my domain ? Is it possible to host international domain names such as .co.uk, .de, etc. Is it possible to point my existing domain to your name-servers? My website shows "Internal Server Error" SSL certificates: do you support SSL? What are my FTP Details? Where do I find them? What are your nameservers? What FTP software should I use? What is your average support response time? What is your MySQL hostname? Will my domain be registered in my own name?
How to's
How to (re)set cPanel password How to clean hacked or compromised wordpress site How to connect to MySQL database in PHP 7 How to contact support How To Decrease File Usage (INODE) Limits In cPANEL How to enable allow_url_fopen How to Enable SSL and HTTPS for Your Website How to make payments How to manage my DNS records for my domain How to place new order How to run composer install in cPanel Wordpress security
SSL
Business Validation Extended Validation SSL Verification
Tutorials
Adding an Addon Domain How to add DNS records in the cPanel How to Change PHP Version with PHP Selector How to reset email password How to upload your files Installing app with Softaculous
USAGE POLICIES
"UNLIMITED" Usage Policies and Definitions Acceptable Usage Policy Backup Policies VPS Terms of Service
VPS
How do you handle delayed payments Upgrade/Downgrade of VPS Package What is the port speed for VPS server? [Windows] Add Disk Space After Upgrading Windows VPS Server Package

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